When the Chadbourne’s home mortgage increased by $900 in one month due to an oversight in the mortgage agreement, they needed to modify their mortgage quickly. They submitted paperwork, which was rejected as incomplete numerous times by the large bank that financed their mortgage. Nearly ready to give up, they sought advice from CEI’s Housing Counseling team. Their housing counselor worked closely with them over several years to help them save their home.
“Our counselor worked tirelessly with us through the entire experience,” Chadbourne explained. When foreclosure paperwork appeared and a court date loomed just six days away, the bank finally accepted their modification request for an affordable monthly payment. “I’m certain that had it not been for the efforts of CEI we would have tumbled into the street,” he said.