What is Culture Change?
In the long-term care industry, "culture change" refers to re-creating
caregiving practices designed around both the consumer and the caregiver.
The work done with one of the participating nursing homes in
particular has shown very positive outcomes, sending reverberations throughout
the direct care field, both in Maine
and the nation. The nursing home
director and staff, along with PHI consultants, have made presentations at
various health care meetings, eliciting great interest in replicating the work at
other institutions. The Center for
Medicare and Medicaid's American Health Quality Association has just included
this nursing home in a film about workplace culture change that will be shown
nationally.
CEI is presently collecting data on the cost savings experienced by the nursing home through greater worker retention and reduced
medications as a direct result of the work.
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